As companies start sharing information using intranets and the internet, more information is available than the average needs of users. A simple search using a search engine can return hundreds to thousands of documents that might only contain the little information needed to gain insightful knowledge. The successful implementation of internet and intranet portals, KM, and content management requires a systematic approach to classifying knowledge assets so it will become more than just a piece of information. The classification framework, or taxonomy, allows content owners to categorize their content so that they have a context.
Knowledge Taxonomy is a structured representation of knowledge in such a way that it reflects the expertise and knowledge of certain fields within the organization. With the Knowledge Taxonomy, the company will be facilitated in searching and utilizing the knowledge they have. The Knowledge Taxonomy also act as the first gate to prevent “garbage in-garbage out” at your knowledge asset repositories. Using the classified knowledge, other users could re-use it based on the appropriate conditions.
The Knowledge Taxonomy will develop through a series of interview, in-depth discussion, and workshop with the knowledge owners. This process mainly will discuss topics related to:
At the end of the activities, you will get: