Most of the organization tried to use technology as knowledge management enabler, facing the same problem. Lack of detailed feature, process, workflow, worksheet, and governance. Those elements are prerequisite for developing technology or customizing ready to use application.
Another major problem for almost all available technology solution on the market is the misunderstanding of what exactly knowledge management itself. Current software or application available on the market have been developed with content repository in mind, resulting in a product we know as Content Management System (CMS). While knowledge management is beyond just uploading your content, storing it on the server, and accessing in by search engine.
Those two reasons are our main driver when developing KM technology solution. Our solution developed with the understanding of KM process that can be easily customized, yet still providing best practice template to give you references on how the system should work.
Features and capabilities
Our collaborative and repository system enables you to seamlessly connect with your peers and experts, document your knowledge assets/content, organizing it using predefined taxonomy, and accurately access your knowledge assets just when you need it the most. The system will have features as follows:
Find and Ask The Expert to help you solve your problems;
Online Community of Practice (CoP) to connect with other practitioners with the same expertise;
Standardize knowledge assets publication for CoP, Lesson Learning, and other types of content
The knowledge base that can be easily linked with internal or external repositories;
Personalized newsfeed to provide you with content matched your expertise and interest;
Multi-facet search engine to accurately finding the knowledge assets;
Activity metrics combined with reward system;
Gamification to boost user engagement;
Content security protection to ensure your knowledge assets used by the right person;
Executive Dashboard to monitor and evaluate user interaction.
Taxonomy Engine. Categorizing the knowledge assets is the core of any KM System. Without standardized taxonomy, your KM technology will be hard to organize, find, and access. Our taxonomy engine able to implement as many facets (perspective) and level (subcategory) as you needed.
Workflow Engine. Each organization has its own policy and governance on process workflow and persona (user accountabilities). Our workflow engine can be easily configured without having to hard-coding the application
Form Engine. Even we already provide you with best practice templates of KM processes, it doesn’t mean you can’t customize it to your preferences. Admin user can add, edit, or delete any kind of form used on our Collaborative and Repository System without hassle.
Our Collaborative and Repository System is available to your preferred investment plan. You can choose between using the system as Software as a Services (SaaS) or On-Premise installation
Can’t find solutions to your unique cases or simply need more explanation?