Improving Learning Culture by Focusing on Behaviour
Cultural change is a process that is often misinterpreted by many organizations. The best practice approach uses cultural change with a focus on identifying and managing seen behavior. Seen behavior is used to bridge the values and culture that will be developed. Therefore, in conducting an assessment of culture, the approach used should be by knowing the habits and behaviors that appear and are felt in the daily operational implementation.
Purpose
Identify, measure and benchmark existing organizational learning culture in order to help you select, prioritize, and manage cultural change management intervention.
Method
The Assessment of Organizational Learning Culture was conducted to determine the conditions of behavior and attitudes of employees in supporting the implementation of KM initiatives. The assessment process refers to the 10 (ten) indicators of habits and attitudes related to organizational learning as follows:
Open vs. Defensive;
Honest vs. Dishonest;
Empower vs. Disempower;
Learner vs. Knower;
Need to Share vs. Need to Know;
Challenge vs. Acceptance;
Collaborative vs. Competitive;
Remembering vs. Forgetting;
Strategic Patience vs. Short Terminism;
Pursuit of Excellence vs. Complacency.
Deliverables
At the end of the activities, you will get:
An overview of your organization’s learning opportunities and risks;
Areas of improvement for better learning culture and its seen behavior.
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